Terms and Conditions for OmniWatch & Co
1. Introduction
Welcome to OmniWatch & Co
Thank you for choosing OmniWatch & Co for your watch and watch accessory needs. Before navigating our site or using our services, it is imperative to read these Terms and Conditions (hereafter referred to as “Conditions”). By accessing our website, you agree to be bound by these Conditions, which constitute a legally binding agreement between you and OmniWatch & Co. If you do not accept these Conditions in their entirety, you must not use the site or our services.
These Conditions govern your access and use of all content and functionalities available on the OmniWatch & Co website, including navigating, purchasing products, and using our restoration and maintenance services. We encourage you to regularly review these Conditions to stay informed of your rights and obligations.
Your access and use of our site are also governed by our Privacy Policy, which describes how we manage your personal data in accordance with current laws.
Modifications to the Conditions
OmniWatch & Co reserves the right to modify or replace any part of these Conditions. It is your responsibility to check these Conditions periodically for changes. Your continued use of the site after the posting of any changes constitutes acceptance of those changes.
2. Eligibility and User Account
Eligibility
To access or use our site and services, you must be at least 18 years old and possess the legal capacity to enter into binding contracts according to French law or the law of your country of residence. By using our site, you affirm that you meet these eligibility criteria.
Account Creation and Management
To fully benefit from certain features of our site, you may be invited to create a personal account (hereafter “Account”). When creating your Account, you must provide accurate and complete information. You are responsible for the confidentiality of your password and all activities that occur under your Account. In the event of unauthorized use of your Account or other security breaches, you must immediately notify OmniWatch & Co.
You agree not to create an account for someone else without their permission, not to use another user’s information without their explicit consent, and not to sell, transfer, assign, or rent your account to another party.
User Responsibilities
As a user of the site, you agree to comply with all relevant local, national, and international laws. You undertake not to collect or harvest personal data from other users of the site or to disrupt the operation of the site through automated or manual means.
3. Use of Services
Purchase and Resale of Watches
OmniWatch & Co offers a platform for the purchase and resale of new and vintage watches. Users are invited to review the detailed product descriptions before making any purchase to ensure they meet their expectations. Each watch is accompanied by a detailed sheet indicating its features, condition, and price. By purchasing a watch through OmniWatch & Co, you agree to comply with the sale conditions specified for each product.
Restoration and Maintenance Services
We offer specialized restoration and maintenance services to maintain the quality and functionality of your watches. These services are performed by qualified watchmakers according to the established standards of the watchmaking industry. By submitting your watch to our services, you agree that certain interventions may be necessary to preserve or restore the watch, and that these interventions will be carried out respecting the highest standards of quality.
Purchase and Resale of Watchmaking Accessories
Our site also offers a range of accessories for watchmakers, including but not limited to straps, cases, tools, and spare parts. Each accessory is listed with a precise description. By ordering accessories from our site, you agree to use them only in a manner appropriate and consistent with their intended purpose.
General Terms of Use
The use of our services is intended for consumers respecting our usage guidelines. OmniWatch & Co reserves the right to refuse service, close accounts, remove or edit content, or cancel orders at its sole discretion.
4. Intellectual Property
Rights to Site Content
All content present on the OmniWatch & Co site, including texts, graphics, logos, images, audio clips, digital compilations, and software, is the property of OmniWatch & Co or its content suppliers and is protected by French and international copyright laws. Unauthorized use of the material may constitute a violation of copyright, trademarks, and other laws.
Limited License
OmniWatch & Co grants you a limited, revocable, non-exclusive, and non-transferable license to access and use the site strictly in accordance with these Conditions. This license does not include the right to collect or use information for services prohibited by OmniWatch & Co, or to create derivative works based on the site’s content without prior authorization.
Use of Trademarks
The trademarks, logos, and service names used on the site are registered trademarks of OmniWatch & Co or its affiliates. No section of this site should be construed as granting, implicitly or otherwise, a license or right to use these trademarks without the written permission of OmniWatch & Co.
5. Privacy
Commitment to Privacy
OmniWatch & Co is committed to protecting the privacy of its customers. This section of our terms and conditions details our practices regarding the collection, use, and disclosure of your personal information when you use our website and services. By using our site, you consent to the collection, processing, and disclosure of your personal data in accordance with this privacy policy.
Information Collection
We collect personal information in various ways, including when you:
- Create an account on our website.
- Purchase products or services on our site.
- Participate in our promotions or contests.
- Communicate with our customer service.
The types of information we may collect include your name, email address, postal address, phone number, payment information, and other details necessary to process your transactions or respond to your requests.
Use of Information
The personal information you provide may be used to:
- Process and ship your orders.
- Inform about new products or services, or special offers.
- Improve and personalize your experience on our site.
- Respond to your customer service requests or resolve issues.
Sharing of Information
OmniWatch & Co does not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent. However, we may share your information with:
- Service providers who help us manage our business operations (for example, payment processing, shipping, data analysis).
- Legal or governmental authorities, if required by law or to protect the rights, property, or safety of OmniWatch & Co.
Information Security
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. This includes digital security protocols and verification procedures to protect the confidentiality of your personal information.
Your Rights
You have the right to request access, correction, or deletion of your personal information. You may also request a restriction on the processing of your data or object to its processing by contacting us via the means provided on our site.
Modifications to the Privacy Policy
OmniWatch & Co reserves the right to modify this privacy policy at any time. We encourage you to regularly review this section to stay informed of any changes. Your continued use of our site following the posting of changes to our privacy policy will be considered your acceptance of those changes.
6. Return and Refund Policy
Return Processing
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also inform you of the approval or rejection of your refund request.
If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.
Delays or Absence of Refunds
If you have not yet received a refund, first check your bank account again.
Then, contact your credit card company, as it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and you still have not received your refund, please contact us at info@omniwatch.global
Merchandise Returns
To return your product, you must mail it to the following address: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on your location, the time it may take for your exchanged product to reach you may vary.
If you are returning more valuable items, you may consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
Thank you for taking the time to read the Terms of Service. We are excited for you to explore the site.
